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Posted on: March 22, 2020

City Office Closing Temporarily in Response to Coronavirus

City Office Closed Temporarily

The Sioux Center City Office will be closed to the public starting Monday, March 23 until further notice.

We know that, especially in rapidly changing circumstances, you rely on us to provide you with constant, essential services. We will continue to provide you these services throughout this time, including police, EMS, fire, electric, natural gas, water, wastewater, and garbage/recycling services. As always, we are here to answer your questions and assist as you need. You can reach us by email or by phone at (712)-722-0761 between 7 a.m. and 4:30 p.m. Monday through Friday. To report a utility emergency after hours use our on-call numbers.

Together with all of you, we are keeping the health and safety of you, our staff, and the community as a whole at the forefront.

We will limit work that brings us into customers’ homes or in closer contact with customers. When we do need to be in homes:

• We will first ask you if you or anyone in your household is self-isolating or experiencing symptoms of COVID-19 (fever, cough, and difficulty breathing) or influenza.

• We will continue to follow strong hand-washing/hand-sanitizing protocols and take additional measures to keep distance between people.

• If we enter a home, our crew may wear personal protective equipment as an added layer of protection for you and our staff.

We are encouraging customers to make payments through our online options or by calling us at (712)–722–0761. You can also make payments by putting them in our dropbox near the front door of the City Office. Please include bill information with payments in the dropbox.

As we navigate the Coronavirus situation as a community, we recognize some of the people we serve may face significant financial situations. If you are facing difficulty in paying your Sioux Center Municipal Utilities bill, please call us at (712) 722-0761 so we can work with you through this time.

Building Permits & Zoning Questions

Permit applications are available and can be submitted online here. Help is available over the phone by calling Josh Dorhout at (712) 722-0761 by email.

If you have questions about zoning, you can review the zoning ordinance and code of ordinances or call Josh for more information.

Contacting City Staff

You can call us at (712) 722-0761 or find specific email addresses in our online staff directory.

All Seasons Center

The All Seasons Center is closed for all activities beginning March 17 through a minimum of 2 week time period. The office will be open during this time.

Library Services

The Sioux Center Public Library is now closed, but they will be offering curbside service as well as online resources. For curbside service, call (712) 722-2138 or email curbside@siouxcenterlibrary.org or reserve items in the online catalog. For more information, call the library at (712) 722-2138 or visit the library website.

Other City Services

A listing of other commonly used City Services can be found online at www.siouxcenter.org and, as always, you can call us at (712) 722-0761.

Of course, as with any illness, use common sense. Wash your hands, cover a cough or sneeze, keep your distance, and stay home when ill. Call your care provider in advance if you think you are experiencing symptoms of COVID-19.

For up to date information on Coronavirus in Iowa: Iowa Department of Public Health 

If you have questions about our procedures, please call us at (712) 722-0761.

Thank you for your patience as we work together to promote community health and safety.

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