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Posted on: March 15, 2020

Ongoing Response to COVID-19

Coronavirus response

We know that, especially in rapidly changing circumstances, you rely on us to provide you with constant, essential services.

We will continue to provide you services you need throughout difficult times, including police, EMS, fire, electric, natural gas, water, wastewater, and garbage/recycling services.

Together with all of you, we are keeping the health and safety of you, our staff, and the community as a whole at the forefront. We are incorporating social distancing into all interactions and encouraging customers to use our online services, email us at info@siouxcenter.org or contact us by phone at (712) 722-0761. 

We will limit work that brings us into customers’ homes or in closer contact with customers. When we do need to be in homes:

• We will first ask you if you or anyone in your household is self-isolating or experiencing symptoms of COVID-19 (fever, cough, and difficulty breathing) or influenza.

• We will continue to follow strong hand-washing/hand-sanitizing protocols and take additional measures to keep distance between people.

• If we enter a home, our crew may wear personal protective equipment as an added layer of protection for you and our staff.

As always, we are here to answer your questions and assist as you need. If you have questions about our procedures or if you are facing difficulty at this time in paying your utility bill, please call us at (712) 722-0761.

The City Office
The City Office will be closed as of Monday, March 23 until further notice to help slow the spread of Coronavirus. We are happy to help you with questions or service changes by phone or by email at (712) 722-0761 or bookkeeper@siouxcenter.org.

Paying Utility Bills
Payments can be put in our drop box at the City Office, 335 1st Ave. NW, Sioux Center. You can also call us to make a credit or debit card payment at (712) 722-0761 during business hours (Monday through Friday, 7 a.m. to 4:30 p.m.) We are waiving the usual credit card fee when you call us to make a payment or pay online. You can also set up automatic withdrawal or learn how to login to view account information and usage online.

As we navigate the Coronavirus situation as a community, we recognize some of the people we serve may face significant financial situations. If you are facing difficulty in paying your Sioux Center Municipal Utilities bill, please call us at (712) 722-0761 so we can work with you through this time. Thank you, as always, for the opportunity to serve you.

Building Permits & Zoning Questions
Permit applications are available and can be submitted online here. Help is available over the phone by calling Josh Dorhout at (712) 722-0761 by email.
If you have questions about zoning, you can review the zoning ordinance and code of ordinances or call Josh for more information.

Contacting City Staff
You can call us at (712) 722-0761 or find specific email addresses in our online staff directory.

All Seasons Center
The All Seasons Center is closed for all activities beginning March 17 through a minimum of 2 week time period. The office will be open during this time.

Library Services
The Sioux Center Public Library is now closed, but they will be offering curbside service as well as online resources. For curbside service, call (712) 722-2138 or email curbside@siouxcenterlibrary.org or reserve items in the online catalog. For more information, call the library at (712) 722-2138 or visit the library website.

Other City Services
A listing of other commonly used City Services can be found online by visiting this link and, as always, you can call us at (712) 722-0761.

Of course, as with any illness, use common sense. Wash your hands, cover a cough or sneeze, keep your distance, and stay home when ill. Call your care provider in advance if you think you are experiencing symptoms of COVID-19.

For up to date information on Coronavirus in the United States:
CDC website





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