Advanced Meters Information
At Sioux Center Municipal Utilities, we're undertaking a project that will allow our customers to benefit from technology that's improving the delivery and reliability of utility services – and enhancing customer service, convenience and conservation efforts
After several years of research, we are now planning to update customers' existing utility meters with advanced metering that communicates electronically with SCMU. You will not have an extra charge for the updated meters.
- Improved Reliability
Advanced meters will provide SCMU with more immediate notice of a power outage or water leak, so repairs can begin quickly. This will help ensure greater reliability/consistency of your service.
- Efficiency and Environmental Protection
Remote meter reading will help us more efficiently serve you. Advanced meters will also ensure accuracy in readings and will provide us better information on the status of energy infrastructure outside your home.
- Potential to Expand Customer Program Options
Advanced meters will provide greater flexibility to offer enhanced services and more customer programs in the future. One feature being considered is a web-based customer portal where customers would be able to view their utility usage trends on an hourly basis and adjust their usage accordingly.
Updating meters for everyone's home or business will take some time. We plan to begin updating meters this fall.
Your Water Meter
This update will require access to the water meter in your home or business.
We have hired the company Maintenance Consultants to update your meter. You will receive a letter about setting up a time for this.
- An adult must be present during installation.
- Water meter area should be clear/ accessible.
- Update will take about 30 minutes.
Your Natural Gas Meter
Maintenance Consultants will later update this meter, outside your home or business.
Your Electric Meter
Our Sioux Center Municipal Utilities Electric Department will update your electric meter outside. We will notify you a few days in advance. During the update, you will experience a brief power outage.