What do I do if one of my floor drains, toilets, or showers backs up?
If water backs up in a basement floor drain when the washer runs or someone is using the shower or bathroom facilities, the problem is most likely within the home's private service line and you should call a drain cleaining company.

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1. What do I do if one of my floor drains, toilets, or showers backs up?
2. What part of the sewer system is the customer responsible for maintaining and repairing?
3. Can I discharge my sump pump into the sanitary sewer system?